Slawner Ortho

Good people. Good selection. Policy of no refunds or exchanges for hygene reasons, which makes sense for a medical place. Prices are not low, but I think they are typical.

Professional staff like Genevieve Dion.But please make an appointment first!

I bought a miami neck collar, walker, & cane. Very knowledgeable and friendly service. Prices are on par with other stores & internet for same items. Will be returning for extra cane & cane accessories. I was told right away there were no exchanges, which makes sense. I don't want anything someone else has used given the intimate nature of products. Employees were very nice. Also they have quality products.

Avoid at all cost go somewhere else they are the worst kind ever bad customer service bad material and don’t respect there vulnerable clienteleAvoid avoid avoid

I had to purchase a post-op shoe from the Jewish general hospital where slawner is located their so-called technician gave me the wrong shoe and my toe is not even supported. because they gave me a right instead of a left I was in so much pain I paid for the shoe and I went home only to discover that I had the wrong shoe I sent them a picture of my toe overlapping they replied the shoe is used and we can't help you but we will gladly give you 15% off your next purchase . a new business model for an old company. profits first customer satisfaction not even a factorand return business. Oh yeah monopoly.I hope your boss reads this @slawner ortho and Geneviève.

Very helpful advice for elderly care items. All in stock and very useful products.

Horrible Customer Service -- Dreadful experienceI purchased a pair of compression socks (Sigvarous) to deal with swelling in my lower feet. The doctor had given me a prescription and I had the manager fit me, and put them on. The manager struggled to put them on-- did not know what she was doing for it took over 20 minutes to get them on. I had told the manager at the time of purchase that I needed these socks as I was going away on a trip during which I would be doing a lot of walking. Two hours later I took a walk and the socks slipped down to my calves. I called to return the socks and Slawner's response was the worse customer service I had ever experienced. They told me that my purchase was non-refundable. They refused to take any responsibility-- gave every excuse for why I had the problem and blamed the doctor for the prescription (even though they claimed to have great expertise). They are truly dreadful and would NEVER recommend this company.

Good serviceStaff friendly and professionalGood inventory of different products

I bought a pair of shoes with velcro closures,but bought the wrong size.I took an 11,but I should have taken a 10.My wife has had 3 amputations on her foot,where her toes have been removed,she only covers her feet when she has to go to Dyalisyis.they refused to exchange for a size 10.A sale shouldnt be the end of a transaction,but the beginning of an OBLIGATION.THeir sales people should think about that.Unhappy John G