PetSmart
1534 Reviews
- Thursday9 AM–9 PM
- Friday9 AM–9 PM
- Saturday9 AM–9 PM
- Sunday10 AM–7 PM
- Monday9 AM–9 PM
- Tuesday9 AM–9 PM
- Wednesday9 AM–9 PM
About the Business
PetSmart Stoney Creek Pet Store in Stoney Creek, Ontario | Store #1965 | At Stoney Creek PetSmart pet stores, you'll find essential pet supplies and services. This location offers Grooming, PetsHotel, Doggie Day Camp, Training, Adoptions and Curbside Pickup. Visit us at 1779 Stone Church Road East or call us at (905) 578-1428 for an appointment. The PetSmart Treats program earns points for purchases and pet services!
Contacts
Call Us
+19055781428
1779 Stone Church Rd E, Hamilton, ON L8J 0B4
Hours
- Thursday9 AM–9 PM
- Friday9 AM–9 PM
- Saturday9 AM–9 PM
- Sunday10 AM–7 PM
- Monday9 AM–9 PM
- Tuesday9 AM–9 PM
- Wednesday9 AM–9 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Curbside pickup
Recommended Reviews
susan fletcher
23.10.2023
PetSmart
The store itself is large with a very wide selection of products. Staff were very helpful finding what I was looking for. Although there is plenty of parking, they were redoing sections of the lot so it was quite awkward to find a closer parking spot as a senior who normally uses the disability spots.
Tricia Spencer
19.10.2023
PetSmart
I've been shopping at this location for years and have never had a bad experience. The staff is amazing and always incredibly helpful and great to talk with. The store is always clean and organized and everything is easy to find.
Bharathi Rao
22.09.2023
PetSmart
We have boarded our pet dog here multiple times. The staff takes good care of him. They even took him to the vet once when he fell sick while boarding. They also provide their own food if requested for a good price. The price is reasonable and the staff are very friendly. For longer stays, we prefer this location over others.
Susanne Craig
15.08.2023
PetSmart
PetSmart Stoney Creek is by far THE BEST! Remi loves daycare and adores Abby and Natalie! All staff are so wonderful within the entire store. Melissa at the front cashier is always so helpful and The Manager Matt is great! Vicky who is their trainer is also AMAZING! Great team here and I highly recommend them! I am VERY picky with my animals and I always feel at ease while my pets are at this location!!!! THANK YOU EVERYONE!
Pandahkiin
01.08.2023
PetSmart
Went to this location earlier in June with my wife, mainly to pick up some neon tetras, guppys And a plecko. Found some really cool aquarium pieces, and the person that helped us out was super nice and knowledgeable, made the whole experience easy and was gentle with the fish. Which I always view as a plus.The only reason I can't give it a higher rating is that out of the 12 or so fish we purchased, to date 6 have died so far within a couple weeks of buying them.Once we got them home within hours we could tell some had issues, and they started dropping like flies. I know you have a timed thing to bring them back for replacement, but there is no way I'm going back 6 different times.
nicole s
29.07.2023
PetSmart
Always friendly staff. Lots of selection at decent prices. My pups love being able to go inside with me & also the treats at the counter are a help to!
Colt The Dog
26.07.2023
PetSmart
Walked in at 8:56 am store doesn’t open until 9am except for doggy hotel. Manager Matt stopped us when we went in and told us we had to go back outside because the store wasn’t open yet. I could see people walking around the store. A minute later someone else came to the door and asked us if we wanted to come in. He told us that we could come in but the registers wouldn’t work until 9:00am. We told him that someone told us that we had to wait. He looked confused. We walked in and got our bag of food and checked out at 9:03. Not great customer service. No sense going to a store where you’re not welcome.
R&T Sherwood
23.07.2023
PetSmart
Our Newfoundland chewed up one of their toys in less than 5 minutes that are supposed to be good for horses. No problem bringing it back; picked up something else that so far is surviving. Staff was friendly.
Jessica Stewart
11.07.2023
PetSmart
Terrible customer service experience. Cannot seem to find solutions for those who receive poor experience. Hung up on 2, cut off and put on hold. Not sure how to get my dogs hair cut when this store has no solutions to issues.
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Map
1779 Stone Church Rd E, Hamilton, ON L8J 0B4
PetSmart