Jack's Lawn Service and Snowplowing Inc.

We used Jack's Lawn Service and Snowplowing Inc. for plowing our relatively short driveway in the winter of 2022. For those with an obscured memory of the winter, we had precipitation in February on 27 days, two of which were a light rain. While most days the snow was light, we had some heavier snowfalls. Jack's did a fine job of plowing the driveway during most events. They put a sign in our yard identifying us as a customer and also put stakes at the corners of the driveway to guide the plows. We only had a small issue with the dirt being plowed alongside the driveway and Jack's planted grass seed in that area in the spring. Toward the end of the season, communication about plowing or potential plowing was less than the copious and clear communication at the start of the season.

Since employing Jack's Lawn Service for the last 3 years, I have found their staff to be professional, competent, and friendly. I appreciate all the services they provide and use both their lawn and snowplow services throughout the year. They do quality work. I especially appreciate all the email updates to tell customers what actions have been taken. If there is ever a question or problem, their staff has quickly answered my request and resolved it. I would highly recommend them to anyone who needs this type of service.

At the bottom of this review you will find comments I made some time ago. Those comments do not reflect the service I've received the past several months.Our service has often been outsourced to other mowing companies. The day of service changes without notice. The quality of service has dropped dramatically. The person that answers the phone when I call is polite and sounds both interested in what I have to say and apologetic for the service I've received. I have spoken to a Bruce several times who claims he will address my concerns with the crew but nothing changes. At our last conversation, I decided I needed to update my review. While Bruce claims he came out to my home, I doubt that.I have river rock and edgers surrounding my home. Each week I have to use a blower to remove the grass clippings from the rocks. Bruce suggested that it was debris from trimming weeds however, there are areas of stone nowhere near any grass and so what if it was, shouldn't the blowing away the clippings be the last thing done? If I didn't clean things myself, I'd have no visible rocks over the course of a season. The crew also drives over the edgers and pushes them deeper into the grass and they often knock others out of alignment.Adding to my frustration is the fact that the crew leaves my yard looking like a hay field with clumps of grass laying all over my yard. I have stated if I needed to pay for service that captured the clippings I would do so. I'm not sure whether their mower blades are dull or if they are going to fast, but my yard looks uneven after they cut the grass.I get it that finding good employees is a challenge but if I'm paying for services, I expect those services to be performed. I am very disappointed.Jack's has consistently delivered a high quality service in mowing our yard for a number of years. They take the time to trim edges--and we have a lot of landscape edgers around out home--and to blow the clippings off the sidewalk, driveway and decorative stone around the home. If I've needed to communicate, they respond quickly.

Jack's provided excellent service for lawn mowing and snow removal. We especially appreciated the edging of the driveway and sidewalk, which improved the appearance of our lawn. The service was consistent on the same day of the week. Jacks also plowed the snow from our driveway during the winter when the snow was 2 deep

Pay for snow plowing services - every time it snows, I have to call and email Jack's Lawn service to remind them that I am a paying customer and that my driveway needs plowing. Please plow my driveway per our contract.

After trying a number of snow removal services that didn't Iiv up to the terms of their contracts, I gave Jack's a try. I have been a loyal customer for 7 years now, and can say they show up when they are supposed to, do a great job of keeping my driveway and entry clear, and communicate often. If you are looking for a snow removal service don't hesitate to try Jack's.

This is now my 3rd winter season using Jacks for snow removal in my driveway. I really like that they use a tractor to plow instead of a pickup truck with a plow attached. I like the emails I receive from them, each time it snows, just giving an update and the times they plan to be out to clear the driveway. I work from home so I'm fortunate to not have to leave my home early in the morning before they may have got a chance to clear my driveway. The only time I realize sod may have been dug up is the end of my driveway and it doesn't bother me. I think they do a great job. They mostly clear my driveway during the night.

Decided to give Jack's a try this year for plowing services and it's been the worst decision ever. First plow they missed the entire one side of the shared driveway and managed to take out a few nice chunks of sod from our yard. Second plow they showed up around noon after our largest snowfall of the year so far. Showed up again well past their promised 7 am time this morning and haven't seen them since. Nice they send out daily e-mails" that two inches just dropped in the early morning when well more than that has been sitting on our driveway since the night before. Do yourself a favor and stick with whomever else offers service in your area (meadow green for us

Jack's has been great for plowing. I've got a large driveway on a busy road and used to have issues with last company creating snow banks that made it difficult to get in and out of the drive. Not with Jack's! I couldn't ask for better service.

Jack’s has done a tremendous job for my elderly parents who are home bound. Their yard work crew has been responsive and professional, and they really did a fantastic job this summer with the clean up! They also do the snow plowing and we’ve been very happy with that service as well!