Staples

I love Staples they have great selection on office supplies and technology I also use the printing center even though I have a color printer scanner it's just so efficient affordable and convenient you can do large batches of items for very quick and inexpensive. They also carry my favorite brand of pen and the staff seem to be very kind and helpful

Shout out to your store employee Shae-Lynn her customer service via the phone is above and beyond excellent. I am working from home since Feb 2021 and doing all my business online but not all things can be completed online. We still need people and people like Shae-Lynn. I have a large print job for a client that is going to take a coordinated effort with her, the printer and myself. I am so impressed by her email responses and am confident she will handle things for me. I will do a follow up review when completed but this woman deserves a raise and promotion because she is a rare pleasure to deal with.Thank you

Worst customer service in Cochrane hands down. Would definitely give a 0 star ⭐️ if I could. I can honestly see why I was the only customer in there at the time. Manager was very unprofessional and not helpful/friendly. Rather drive to Calgary if I really need to go to Staples.

We went to the Cochrane store today to get a document done. We have not used the service before. Rafael J. was of tremendous help. His knowledge and professionalism was appreciated very much. He helped us make all the right decisions to make a memorable document. I would recommend his services for any important documents you may want produced.Cc Tracy Szczepaniak

Had a really good experience both times we were here! The employees were all so helpful and attentive! We got served right away and they were very thorough when finding out inventory for us and where we could find things we were looking for. Not the biggest Staples I've been to but really nice and a good experience!

Staples is still my go to office supply place. I have bought my printers and computers, abd lots of my phones here, computer accessories, binders, paper, planners, pens, and supplies.I don't even think about it any more here in Cochrane.

Peter went above and beyond to help me find a braided lightning cable. Even got out a ladder and checked the stock above the shelves to make sure I got exactly what I wanted. Amazing customer service!!

I have to give this place a 1 star. They sell fedex services but actually aren’t trained or knowledgeable about anything to do with fedex. Staples Sold me shipping for a package , told me it would be there by a date . It didn’t get their by the date and apparently fedex doesn’t care about that because they’ve removed their commitment to deliver the level of service you expect from FedEx and don’t stand behind any shipping / delivery dates. I would not have shipped with fedex at the staples location if the staples employee was knowledgeable and or honest. I would’ve picked a different provider (I know there is one maybe even two more options besides fedex but none were offered) and so FYI for anyone going to ship with fedex from here - for the past 15 months fedex hasn’t been committed to getting your things their on time. Oh also my package that I sent out that was very valuable was valued at 0$ on my receipt… like what - literally the box it was in was worth more than 0 - what game are you all playing?

Wont be going back there. Was going there to send a fax, the new employee didnt know how to operate it, and his colleague that was rolling her thumbs didnt care to help. After 20 minutes failure, I asked to forget about the fax, and to send my documents by fedex. Even that task was a struggle and had to teach him how to work the website. Always short staff and poor customer services.

Figured Staples would be above the extended warranty scam, but guess not. Chromebook wouldn't turn on, so took it back and figured it'd be a quick swap. Waited about an hour while tech support sat on hold with another tech support (?), and was only given the amount the same model is going to be on sale a week later on Black Friday. Had to pay the difference, even though it was the same price when I was there. Tried to sell me another extended warranty so could go through this lovely experience again. Only had the Chromebook for a few months before it failed, so really wish I just figured it out with the manufacturer. Don't waste your time and money.