CLSC de la Visitation

One of the nurses makes me very uncomfortable. Rachel Tardif according to other review also I also am sure it’s her, can’t believe this is standard of treating a patient in Canada. How rude!

Had my first dose of the Moderna vaccine here. The setup was very efficient at the walk-in vaccination clinic, was in and out in about 30 minutes. Some of the receptionists are a bit cold and snippy but the male nurse was very friendly and cordial.

The best medical service received so far in Canada for 4 years from the sweetest nurses Rodrigo and Laurence. They were so attentive, knowledgeable and were answering all my questions with details and patience. Hopefully, I will see them again (in a different set up) hahahaa! Thanks guys, you were amazing!

Amazing staff, very professional!I had to visit them daily for my dressings to be changed; they provided all the materials needed at home and were very quick to take me in; never waited for more than 15 minsclean establishment with up to date equipment.

I rescheduled an appointment with a nurse (Manon) to an evening slot at 7pm. But she made a mistake in the system which showed the appointment time to be 6:30pm. Another nurse (Damien) accused me of making a mistake for showing up 35 minutes late and asked me to make another appointment. I clarified that I did not make a mistake. Then, he gave me an irrelevant and inappropriate line I am not your friend". Very rude and unprofessional."

5 stars!! Super nice, had to get a tetanus shot as a walk-in on the weekend and was in and out within an hour. My nurse was fantastic :-)

All the doctors/nurses I've seen at the Visitation clinic have been extremely considerate and caring, they really take their time with you to address your concerns. They are also fairly well versed in queer issues in my experience, and I like how they didn't assume heterosexuality. They really go above and beyond in all respects.

I have been going to sidep for many years but i had a terrible traumatic experience with one of the rudest sidep nurses (Rachel Tardif) and from what it looks like this nurse is still there. She was practically yelling at me , making gestures and overall acting with such hatred this experience still affects me today I really don’t think this nurse belongs in sidep and even though i really need the service i am not going back just in case i have to encounter this out of place nurse - Rachel.

Called to make an appointment today and receptionist was super rude and really unprofessional. As a receptionist to another, please refrain from speaking to a person like that. You never know what they're going through. This by far has been an unpleasant experience.

I had a rude and I consider racist/unkind meeting with the Sidep doctor, not nurse. I’ve had good reasonable care before by nurses at Sidep but when I saw the doctor she was visibly very unfriendly and constantly questioned my country of origin. I thought this clinic was for the uninsured too however the doctor acted very suspicious and made our meeting circulate around my Medicare/insurance. I guess she wanted to be paid for our time but isn’t that on the admin side? Why so rude and suspicious then - not everyone who is uninsured is illegal they could be between provinces or awaiting a new status - but I was made to feel like I shouldn’t be getting care there so much so that and I didn’t even express my concerns to her as I was very very uncomfortable. I’m really upset over meeting her and considered filing a formal complaint as I had a really important issue but I could not get care or express it to her as she was really unfriendly unkind and suspicious . I ended up going to another clinic where I validated my coverage and was seen well. Really upset over meeting her as I thought I would have received thme same care that I have received here before.