Canadian Tire Auto Service Centre

Be careful know your stuff before you take your car here. Keep your receipts double check your receipts if you take your car back to them. They are not honest!

I had a flat tire on one of my vehicles, so I dropped off the tire at Canadian Tire.The tire repair technician directed me over to the service desk. He immediately started the repair procedure.I had just finished giving my information when he came back, and to me, Your tire is ready

I don’t recommend this branch because she who describes the quote, isn’t honest. For the other region inspection, the quote of repairing some parts was about $3000 and I felt weird because before leaving Ontario, I fixed big issues. After considering, I went a repair shop having good assessment and I payed less than $1000 for inspection and repair. I strongly insist that you should watch out when visit this auto center.

I was in a world of trouble, stuck in an emergency situation with a dead car that had to be towed to their garage. They did a diagnostic on it and quickly found the problem as I was scared to death that it might be an electrical issue that would take forever to track down and would drain my bank account to fix. What a relief to experience such courteous service. They had my vehicle up and running in no time at all. They are honest and fair and they went above and beyond their obligation. I am ever grateful for this.

They did an out of province inspection on my vehicle. It failed. Fine. They did not give me the full report, put vin number 12345. They could not get the parts so I decided to go to Edmonton and get all done at Canadian tire. The service manager here is trying to get access to the records but can’t because Kerry in Red deer did not do this job properly. She admitted after a day finally that I needed to wait for that for 1 hour. She failed to give me a copy of the government form as well. She said she could not get the information from the computer because their computer froze. If you think these are just coincidence ... you are wrong. I called her many times to fax the government document to Edmonton, she lied and said she sent everything. A half hour later the manager in Edmonton had to ask her again because she did not sent anything... she waisted hours of my time and hours of the Canadian Tire services energy and time because of her incompetence or laziness. I will file a complaint to the head office as well as Transportation Alberta ! The service associate hung up on me twice and when I said to Kerry I will complain about this disgusting customer service she hung up on me. NEVER SAID “I AM SORRY FOR THIS” NEVER. I hope she will be replaced by someone who meets the job requirements of a service manager.

Quick, quality service. They brought up the battery I needed replaced was under warranty even before I could.

It's a shame that you have to order stuff online nowadays, I had a list of things that I wanted to buy, multiple parts and accessories for the truck but couldn't. You apparently have to order all five items I wanted in, now this was in fact mentioned on the website but it's an inconvenience none the less.The staff were friendly but most of the time didn't really have a definitive answer to where things were, I usually just went looking on my own or they would point me to somebody else. Overall not a bad store just not the best.

Fast service. Only down fall is customer lounge doesn't have blinds and the sun beats in the windows at 8am