Bow Bottom Veterinary Hospital

BE AWARE OF SNEAKING CHARGES.had booked in for a first time visit and examination. was told it would be $124 for that first time visit and examination.we had gone to the emerge a month ago because our cats eye was acting up, and had gotten some test done. my partner and i had given the documents to this clinic before we started the first time visit and examination and they were aware of the emerge visit and tests.so the vet comes in the room and starts doing all these test immediately and never talked about price, we had only scheduled for the first time visit. so thinking this is all part of that first time process we think nothing of it. then they slap on all these charges at the end. the service overall was okay but the vet will start working on your pet without disclosing if it is an added cost or not, be aware and make sure you ask lots of questions, i called and complained but they won't offer any money back of course.this post is for new patients, just make sure whatever the vet is about to start doing, ask if it is added cost on the first time visit fee because they will not warn you in advance!

Dr.Schell and her staff are amazing. Very attentive to your pets needs, they go above and beyond to ensure you have everything you and your pet needs. From late night phone calls and updates, to follow up post visit. A good balance of vetenary medicine and holistic care. Our pup LOVES the daycare!

Dr. Julie Schell is rude and condescending to both her clients and her employees. While she appears to be knowledgeable her sole goal is profit gain. She will keep an animal suffering longer than is needed, pushing the medications and herbal remedies and then ridicules you when/if you disagree with her treatment plan in any way. She talks about the clients, in a rude and negative manner to her staff members, and has been known to get overly corrective with the animals in her care. Not to mention the upwards of a 2 hour wait for a simple exam. I will never be bringing my beloved pet here again, and I advise the same to all possible.Edit to reply: your go-to response to negative reviews is we've never seen you" - you have in fact seen my animal

Dr. Schell provides excellent care for my fur babies. It is clear that she does tons of continuing education and stays up to date with the best advancing science. She is particularly learned about nutrition and my pets' health have flourished in her care.The front office staff are *chef's kiss! They are sweet, kind, genuine, and knowledgeable. It is clear that they truly care and are there for their clients and patients.The technicians are gentle and loving and also very knowledgeable.The boarding staff treat my pets better than I do and that's saying something because they are SPOILED at home.I love that they help ARTS Senior Animal Rescue too.

sell sell sell and upsell. Julie didn't even bother to learn my dog's name (even though I told her several times).. buy this

I’m extremely disappointed with the experience I had here yesterday. My senior dog has recently declined in health, I knew it was time to say goodbye after having a healthy and beautiful 13 years together and figured a vet was the place to go to find relief for him. After waiting for over 15 minutes in a small room, Dr. Schell came in seeming a bit flustered. Started asking me all the same questions her two assistants prior had already asked me. After relaying all the symptoms my dog has been experiencing she thought it was best to do a bunch of testing on him, almost $3000 worth instead of humanely laying him to rest. She told me my thinking was “old school” and also said “ya it’s great you love him but with regular check ups we could have avoided much of his health concerns.” At a very tender and difficult time I do not believe she holds the compassion towards animals or their owners. She also didn’t know that there are multiple veterinary services that will come to your home to euthanize your pet if the time calls for it. I came home to find out my neighbour just took her cat here and was told she was a “bad owner” by Dr. Schell. After reading other dissatisfied comments you can safely say she is in this for monetary gain. I hope this can be taken into consideration for the care towards future patients, please know that any decisions about a family member’s healthcare ultimately lies upon the family. Especially during difficult times, patience and understanding will get you a lot further. Oh and not sure if you guys got the memo but Covid restrictions have been lifted…

This is an extremely good veterinary hospital. I also board my pet there, worry free! Dr. Schell is very knowledgeable, and she cares so much about the pets and their family. The staff are great. I highly recommend this clinic!

This is probably the best services you will receive in the city. A lot of clinics provide good service but you can tell that Dr. Julie and her staff genuinely care about the animals. This clinic’s main focus is to do what’s best NOT on what’s most profitable.This is why it wasn’t surprising for me to see another client say that they wanted to list Dr Julie as her dog’s god mother.Duchess was in critical condition when she came in to the clinic and the staff took it very seriously and provided us with empathetic care during this heartbreaking experience.Dr Julie contacted a respiratory and heart specialist to ensure that she received immediate care.Unfortunately the other emergency hospital had some hiccups —with sending the animal ambulance— but one of the staff brought us to the hospital with a oxygen tank so Duchess wouldn’t die during transport.Duchess is still in critical care but we needed to leave a review to show our gratitude to Dr Julie and her team.My partner and I will be sending all our friends to this clinic. Thank you for your incredible care.

Bow Bottom Veterinary Clinic has always provided our pets with loving professional care. The staff is knowledgable, helpful and friendly. They have always worked hard to answer our questions, meet our requests, and provide us training in pet care techniques from cleaning teeth to giving injections. Dr. Julie Schell has always been professional, kind, and caring to our dogs. She is very knowledgable and comprehensive in her care. I was amazed by the thorough head to toe health report card she provided us for our dogs after their first appointment with her. She has provided both routine health maintenance care and more extensive specialized chronic disease care to our pets and we trust her completely. If specialized imaging, testing, or Specialist input is required she is able to arrange/provide these services. Our dogs feel very comfortable when they are at her Vet clinic. When we needed specialist care for our older dog we sought out Dr. Schell for her experience with the breed, and we have made her clinic our vet clinic for all of our dogs since meeting her. We travel 3 hours to see her when our pets need her services. Dr. Schell and her staff have always gone above and beyond in their care of our dogs. Thank you for the excellent care!