Regal Aluminum Windows And Railings

I used Regal Windows and Doors to replace all the windows of my home and the front door. They were very professional and got the job done on time. I am impressed with the quality of the products and the knowledge of contractor. I have already referred to many people. I would recommend Regal to all my friends and family.

Toronto Community Housing used then and ended up with complaints from tenants. Employee snapped a picture in apt without permission or consent. Scrapped caulking from Windows onto floor and left it there in some apartments. Some doors were left unlocked. Was vary unprofessional, and when his name was asked of, the reply was his name was yes. Unexceptional reply. Reception doesn't seem to be overly concerned about it. I certainly hope that some of there employees are better trained at there job and have a better sense of costumer service. Would not recommend this company.

They just recently replaced the windows in our apartment building, the owners of the building left them in a mess and I feel they handled it well. They were very accommodating when working in my unit as I have animals and were done fast. I would use them if I required personal work.

Very professional, punctual, reliable and straightforward. Bold, the person who did the work, arrived right on time, efficiently measured and installed the sliding door and even smoothed out the track. Office staff usually responded promptly re: appointments and payment. I highly recommend and may use for other glass needs.

It's one of those where you will wonder how these people are still in business. They changed the schedule 3 times without much of an explanation, then finally locked in a date for the installers to come. I took a day of work, and waited patiently, only to find out that they simply decided not to show up that day, and didn't bother telling me. Rescheduled for one final time, they didn't show up again.The project manager (who is also the owner) never returns calls even to get key instructions which would avoid a lot of the back and forth.Finally, when it was all said and done, they didn't show up 5 times to agreed upon installation days, and simply sent me a refund cheuque without so much as an explanation or an apology.The only person who is nice and competent is the person who answered the phone, who apologized a thousand times over for their incompetence, but the owners are unprofessional, irresponsible, and will cause you the worst headaches out of any contractor in Toronto. Steer clear.

Workers do not follow Covid-19 health measures. They don’t wear their masks in common areas. When asked to put them on they get aggressive on non-compliant. They don’t respect social distancing on elevators when you are with others in your house. Given they have use of the service elevator they have no respect. They think they can walk around and just do whatever they want. They’re loud and obnoxious when outside talking at all hours. Worst professionalism I’ve ever seen from a company.

I called regal for a quote on replacing my back door. The Vice President of the company showed up at my door for the appointment. A few days later they replaced my door and I couldn't be happier. Very fast and efficient, also gave me a great price. Would definitely recommend them and use them again.

This is a big company. And all staff members are very nice and helpful. The boss of this company is a great man. He is very humble towards his staff members. May God bless this company

I've used Regal Aluminum Windows and Railings for a few projects now and I have to say that I am very happy with the quality of service, workmanship and products. The sales person was very knowledgeable, informative and most importantly, honest. I always make it a point to get at least 2 other quotes and although Regal Aluminum wasn't the cheapest, I felt confident that they would do the best job and at the end of each project I was very pleased. I have referred them to a number of friends and the ones that used Regal Aluminum were also satisfied.

We hired Regal Aluminum for one of our projects in the city, our clients were very happy with the quality of work and the craftmanship of the installers. The sales staff is very knowledgeable and made some excellent recommendations to our clients that helped with the overall cost, look and functionality of the windows.I would highly recommend Regal Aluminum to any of my friends and family and look forward to working with them in the future.