Hôtel des Coutellier

Beautiful cutest hotel! It was my favorite during our vacation in Canada! I love that it felt rustic yet chic..the room was super cozy i loved having a window really close to my bed it made it feel like I was in a home. The staff was super friendly. Also , I liked that they delivered your breakfast to your bedroom every morning they left it by our door so no need to rush downstairs for food Oh and I almost forgot they have the coolest mirror in their bathroom..light is turned on by touchscreen technology.great lighting for makeup

This is a terrific hotel in a great location. Our room was beautiful and well maintained and the staff at the front desk were sooooo attentive! And bilingual. A special shout-out to Pauline, thanks for making us feel so welcome.The breakfast-in-a-bag idea is a great concept.This was our second time here and won’t be our last.

Hotel des Coutellier is a definite 5 stars!Small hotel with everything most travellers are looking for including a beautiful breakfast which is delivered to your room each day at 7.00am. All the staff (Justin, Marie, Pierre and Jean-Sébastien are kind, warm and customer oriented.The bathroom and bedroom were very clean with an abundance of towels, shampoo, soap etc. In-fact, we needed room service just once in 4 days.We were very happy and comfortable during our stay and will return to this hotel - it is conveniently located near to the Via Rail station.We enjoyed the card with the weather forecast and word game!Thank you Marie for the band aid for my blister, thank you Jean-Sébastien for giving my husband and I, spoons to eat our yogurt in the Via Rail!

This hotel was lovely and everything we expected. Staff was very helpful. Location was great, a nice walk to Old Quebec. It was quiet at night and bed was comfortable. Tavern next door was great and was fun to meet locals. If you like non brand name places this hotel is for you.

This hotel came highly recommended and given the rating it has, I had certain expectations but unfortunately I was dissapointed. When it comes to the service, it was friendly and they were able to accommodate a very early check-in at no extra cost. The hotel lobby is quite small and so was my room . Furniture are older style and quite basic and not particularly comfortable. The bathroom was was a bit small, in need of an update and the layout made it less practical.When I checked in, my room was done but there were still traces of long standing dust in certain area. Breakfast is provided but it was not particularly appealing or cared for. It was made of croissants in paper towels left in a cooler bag with yogurt and some toast.Walls are thin and there was a family with kids running around on the floor generating a lot of noise throughout the weekend.Overall I did not think this stay was good value for money. I stayed 2 nights at the same cost as a nice 4 stars hotel midtown Manhattan but in setting that felt more like a motel.

very clean, well renovated and updated including bathroom, friendly staff, convenient location specially to via trains and ship port, convenient continental breakfast served to your room, nothing to dissapont

Absolutely fantastic experience at des Coutellier. They were so considerate on everything. The room was clean and quiet, there was complementary breakfast, apples, coffee...the staff were very friendly and helpful. The location was also ideal, being close to the st. Lawrence River and most of the tourist attractions there. Old Quebec was a very scenic city and the stay at des Coutellier definitely enhanced our vacation!

Loved this hotel. Customer service from everyone is excellent. Shout out to Pierre and Justin they are employees and are responsible for checking in guest, providing assistance. They were extremely helpful with recommendations, calling taxis, provided us a map of the city's layout and highlighted places of interest. Excellent customer service. The morning continental was delicious and delivered on time. Fresh bake morning breads, yummy cheese, yogurt. The bed was so comfortable one of the best in our entire vacation. The line of products (shower gels, conditioner, lotion, etc.) Are just lovely. Location is excellent. Close to the cruise port, train station, and landmark you will want to visit.

Beautiful, clean hotel with fantastic staff and customer service. The breakfast is delicious fresh pastries with juice, cheese, and yogurt. You won't regret staying here.

Small but sufficient room. Comfy bed and relaxing rocking chairs.Breakfast - I wish more hotels did it the way this one does. And those pastries are superb!Get rid of the old keurig and have a nespresso machine instead and it will elevate the experience.