Waverly Seniors Village

Went there to drop off coffee and witnessed all staff members singing happy birthday to a resident. There is a strong positive community feeling when I walked in there.

Nice place, extremely expensive.

I like this assisted living . When I came her 1st day I was little nervous. Then in this place I got very good and collaborate staff. They provide very good care to the client. They give very nice training to me I have good experience with Brennra and dawns thank so much give me good training and making my experience best

Great staff and lovely ambience

Recently took a tour of Waverly Seniors Villiage and was quite impressed with the warm reception from the staff.The facility has a homey feel and has lots of activities to entertain the residents.The residence is in close proximity for outings and shopping, which is a great convience for family members wanting to take their seniors out for a day.

Owners need to spend money on air conditioning :( sad to make people suffer

Did repairs there. Very nice place.

Don’t allow your loved one to go to the Waverly if you want them to enjoy their twilight years.Management is too busy talking amongst themselves and hiding in their offices instead of actually coming out and seeing with their own two eyes what is going on in the building.Wade the manager tells his staff to “go out there and make some money” as if they are selling used cars and not taking care of vulnerable residents.If your family member asks for something done maintenance wise it goes in one ear out the other and they will never get it done. You could be waiting for a light to be fixed for weeks.The elderly are always unhappy with what they get to eat and verbally relay how they are displeased but the woman in charge of the kitchen (Umang) doesn’t care.Most of the nurses are great and genuinely care about helping people but some of the nurses (Manvir) hide behind the front desk on their phone watching youtube and playing mobile games while ignoring the residents.Paul is the absolute worst person I’ve ever seen in charge of recreation. The residents constantly say they are bored as he walks around doing nothing for his entire shift instead of keeping them entertained and cheerful. He is condescending and rude to the elderly. In my entire two years of working there I have never seen him have a meaningful conversation with a resident but have seen him boss them around, patronize them and abuse his power over them. He is too preoccupied with making staff feel uncomfortable and being a bully instead of making the elderly (who pay big money) enjoy their stay.Rooms are filled up even when the care aids ( the true heroes) are constantly understaffed.It’s sad to say that management treats this as a business first and healthcare second.

My Sister after a terrible last 25 years ended up in Abbotsford hospital for 3 months , very Sick, blind and depressed, she was accepted as a resident at The Waverly with nurses and care aids becoming her friends in short order, Debbie for the first time for most of her life is respected and treated very well in The Waverly Seniors Village, All staff are amazing and watch out for Debbie all the time, if they notice an issue with my sister they call and let me know, I saw a care aid come in and kneel down and talk a misunderstanding out with my sister, an example of how much respect she gets from the staff, Debbie may get her sight back next summer and she is excited to see the friends she has made both Staff and other residents and looking forward to walking to Tim Hortons on her own to have her favourite thing of all, a double double or going on the Waverly bus for an outing.Debbie tells me how much she loves The Waverly and staff when we talk in private and she adores all those treats they bring daily to her roomI personally thank the Staff for all the help and advice they have given me in ensuring Debbie has a nice life into her future.