Timberland Ford

I love Timberland Ford. They are always polite and professional. I know that I will be well taken care of here, and they will be straight with me. I appreciate their honesty and integrity. I won't go anywhere else.

Wanted to trade in my ford escape for something newer. This dealership offered me $2500 if I included my spare set of wheels. Was told the credit check was more about income to debt ratio then it was about score. Ford credit denied my application and my score dropped 7 points. The next week the Honda dealership gave me $6000 for the Ford escape and I sold the spare wheels for $1200 privately. Honda also found financing for me from TD. They gave me the prime rate on a used vehicle. Like that, I'm now a Honda guy and will never buy a Ford again. They had the opportunity to keep me as a customer and lost it. Only reason for 2 Stars is because the salesman Seth did his best !

Scheduling was an easy process, the staff was very friendly and courteous.My truck was inspected thoroughly and repaired promptly.There was shuttle service available or fresh coffee provided if I wanted to wait.

i booked to have a recall repair done on my vehicle, which was about a month to month and a half away. which is understandable they do get busy. but after my car goes in i am told they need to order the parts for the recall. i think that should have been done within the month i was waiting for my appointment.now i am waiting another month an a half for my next appointment. hopefully all the work is complete then. my future maintenance and repairs will done at a difference dealershipUPDATE: after my recall repair was complete my wife picked up my vehicle and got a check engine light. she took it back and something was not plugged back in correctlymy wife's vehicle was repaired" and needed to be brought back in the same day after test driving after their repair for misfire after 2 weeks of being at the dealership her vehicle was not re-assembled properly and now has a big scratch on her hoodwhen i brought it back today to have them reassemble it properly the mechanic was not happy about me coming in again

This is a small dealership and you receive fantastic customer service. They follow through on everything they promise

Ford has always been good to me. Previous truck last 12+ years and still going. New truck is nothing short of amazing. Tremor 402 package. Just a great ride and so many features. Very happy with my purchase. Thank you

Great sales and service I pulled up and told them the problem and they fixed it right then. The diesel mechanic John was great. I also purchased my 2017 f350 from them and the sales crew was amazing also!

Serge and Enio at Timberland Ford were terrific. They were able to find and get me into my 7th Ford vehicle.

Just pick up my new Edge today.l had excellent experience with Seth my new sale man ,he was really helpful

I called one morning after my truck wouldn’t start and needed to be jumped. I believed I needed a new battery. The service department told me to come in they’d check the battery and replace it if I needed one. When I got there the gentlemen in the service department saw I had a sleeping toddler so they came out to talk to me and allowed me to stay in my truck as they tested and replaced the battery. They let me know the cost up front and were overall just so very kind. There kindness was much appreciated and something I won’t forget!