Shoppers World Medical Centre

Worst team of doctors, there was a time when patient was doctors priority but with time and money it changes so ridiculously. One has to spend a whole day to find out that they can’t do anything. Shame on our system.

They do not deserve any star!! I give them 0!! Receptionists were not helpful, their system sucks! Made me wait for 2 hours, then when I checked when I can expect to be called, they say there are 8 more people before me!! And I know there were people who came after me that got seen first!!! And the receptionist just shrugged her herself and says there is nothing she can do!!!This incident happened today Feb. 25 2023.

I wish to give 0 star…. The receptionists on the desk don’t have any manner to treat patients. I am pregnant and whenever i need my family doctor here, the receptionist always behave dramatic. What is the benefit of having family doctor if you have to wait for days and hours to get urgent care in pregnancy. They don’t even care about the impact a baby can get due to there neglect able behaviour. Due to this issue…. I cancel my family doctor today. I would rather prefer to go to somewhere else where i and baby get treated with care in urgency.

It deserves no stars at all. This is the worst clinic I have ever been to. Been waiting for 3-4 hours. The service is so poor. The lady who checked in me told the wait time would be an hour and then I wasn’t called in even after 3.5 hours. At last had to leave the clinic without being checked. This is the worst clinic ever. Extremely disappointed.

If possible, I would prefer to give -ve ratings.Mistakes can occur occasionally not regularly as it is not a recurring kind of activity. Within a year, I'm suffering 5th time. Yesterday it has crossed a limit to me. Day befor eyesterday in the evening I was told by phone from the clinic that I can come tomorrow by 5 in the evening. Followin tha instruction, yesterday I reached at the clinic at 4:20pm. But the interesting thing is the reception lady straightforward answered me that the walk in click is closed for today. I told her my all story but did not work at all.Similar situations have been faced by me in different scenario in the same reception and out of touch with my family doctor. It is already second year, I'm not in contact with the doctor. This is too ridiculous.Phone service through reception is too worst. Physical meeting at the reception is too worst. Now what remains is just to change the clinic and look for the new clinic.Then why should this clinic deserve for any rating??Unless I give one star, this post did not allowed me to post. Only for that reasonI'm clicking on one star. Infact for me this should be -10

Dr Karthy and Dr Fatima Kapacee are the best. They are my family doctors for last couple years and i love how they treat their patients. No complaints at all.

I called 1 day before coming to see my family doctor, as an urgency. Apparently, when I walked in, they said that you can only come after two weeks, and until that the doctor ( let me be more specific, Dr. Kapacee) doesn't want to see us as she deosn't have time, and our reasoning is not urgent (anymore).When we told the receptionist that we were told on the phone, a day before, that she's available to see us after 5, the receptionist is now telling us that it's a communication mistake? I mean, just because of their mistake we drove almost 60 minutes there and back, and still, no respect. We were talked to so rudely by them, and then they have a zero tolerance policy. These people need to follow their own policies first and then tell the others to do so.Disgusting, terrible, horrible management and doctors. I'd never suggest anyone to come here. Waste of time.

The receptionists lack professionalism as They have attitude and cannot speak with respect at times. Walk In Services are poor as I'll call in and ask for walk in as soon as they open for them to say sorry we're full already for walk in". The doctors there have no idea what they are doing. My family doctor

Receptionists are terrible. Management- terrible . Doctors, even more terrible.Please don't waste your time here. Your life is more valuble than wasting time here. These people don't deserve even one star.