Lammle's Western Wear & Tack

Bought a cowboy hat for my son. He was so excited to wear it but it didn’t fit. We got up together to go exchange it but at the door was told they “don’t do returns or exchanges on Boxing Day”. Very disappointed! Next time I’ll shop online elsewhere.

Was in there today, spent $100 on a jacket. Came back in again later with my sister and there was a male employee I’ve never seen before being extremely disrespectful about wearing a mask after being in the store for ten mins already. Even after asking us to put masks on with severe attitude and lack of customer service and us agreeing to put are masks up even though we were enjoying a Starbucks coffee he proceeded to walk across the store to grab another mask and yell “I’m tired of babysitting 18 year olds!” In a store full of people. (We are both pushing 30 years old) Terrible customer service. And lack of respect and maturity. Will never shop here again! Hello western stockman! Clearly the staff there needs more training and it seems like Lammles doesn’t care about their customers whatsoever, judging by the reviews here and on Facebook.

My father and children (16 & 3) stopped in to purchase my son a graduation outfit. They were met with terrible customer service by some female staff. They were followed around the store, told not to touch anything, and my son was continually nagged. In light of recent racial tensions, following my indigenous family around your store wasn't the best idea.

Retailers are complaining that they are losing market share to Internet shopping. They are correct; I conduct 90% of my business online. Why? Well Lammle's is a good example of why. The staff are not trained and there is no level of customer service. Case in point; I recently walked into one of their stores and an employee came up to me and said, are you okay?" I was not sure how to respond

If you're looking for a baby/toddler, Western boy clothing lammles do not have. I've gone many times to look for boy clothing and nothing. They have so much for girl toddlers and babies

I am less than pleased with the service at this location. My fiancée went in looking for jeans for himself and his groomsmen for our wedding a couple of weeks ago. After finding a pair he liked he asked if they had lots of stock in that particular style so it wouldn’t be an issue finding 5 pairs in different sizes. He was told yes, they’re brand new and they have lots of stock. He then asked to set up some form of registry so our guys knew which pants to buy when going in and the girl helping him said “we don’t do that here” he pointed out that he was in a wedding last summer and they had one set up for them. She then said “well we do but I don’t know how so you’ll have to come back when my manager is here”. So we sent the guys a picture of the tag with the style number to purchase the jeans. We have come to find out that 2/5 were sold the wrong pants because they didn’t have any stock of the other ones, and I suppose they would rather sell the wrong ones than just say they were out of stock. Now here we are 2 weeks before the wedding and they only have 4 pairs of jeans in the store and they refuse to get them from other stores in the correct sizes even though it was their mistake. Great! I’ll be shopping at Western Stockman from now on.

Costumer service is awe full! Management is rude to the employees and they treat people like they are in there to steal! Employees non stop ask if they can help but when u need help no one knows anything about anything there! Can’t try anything on and can’t return anything! Hopefully management reads some of these reviews... might put some sense into their heads how things are really going with them!

Great products and some good customer service. I had a pair of boot on hood for 24 hrs and came back to purchase to find out they had been sold.

Always a good place to shop. Great service and staff, good selection