The X-Ray Clinic At Northgate Centre

Thank you for what you do guys. As Ukrainian, I will remember the good deed of your company. You are not only very professional and friendly, you have also waived our fees for the exam. I am very thankful. I know it takes longer to make an X-ray, and for the patients/clients to prepare, so it was expected to wait for an hour at walk-in. The only issue I had was with the gown, which I have never ever used - might be great to show people how to tie it, which can save you time :) But I understand that staff is busy anyway, and this is not an issue at all. I wish you all the best.

Receptionists put walk in customers before me because I went to Tim Hortons for 5 minutes. I have a broken foot and when I asked what happened they said the other people didn’t leave and come back so I had to wait an additional hour and a half. My family Doctor called in before I came booked me an appointment and was told I wouldn’t have to wait due to the urgency of my situation

Deena is such a professional and gentle technician. She made sure me and my husband were in good hands, explained all the procedures and had such good bed manners. We will aways come back and cant thank her enough for making us at ease.

Not sure why expectations were so far apart. I was a walk in yesterday at 4:00 for an X Ray and digital copy. I was told the wait was 60 to 90 minutes but it may be less. I was not taken into the XRAY for 2hrs and 15 minutes. When I asked for the digital copy, I was told I had to come tomorrow. After driving back the next day I had to wait 20 minutes for the copy and then told BTW it will be $50. MIC gave me a copy at no charge. I would avoid this facility if you can.

If I can give a 0 stars I would. The manager of this clinic was totally rude and out of hands. She was the most horrible person I have ever met in a clinic; People working in clinics can be very cold, but this manager takes it to an other level of being unhuman. I feel bad for the front staff, there were very nice. Too bad they have to deal with that horrible manager; The specialist of imaging that I was assigned to was not welcoming at all. No compassion, no personality and simply just very cold; Would not recommend anyone going threw pregnancy complications as this clinic will give you more anxiety and stress than your pregnancy itself. Will never step foot in this place again. I suggest you to find a nicer place to go unless you have absolutely no choice.

The X-Ray clinic at Northgate center needs a more professional approach to patient care and better services. Please go there only if you want an immediate appointment and do not want to wait for an appointment at any other clinic. The ultrasound technician did an inferior job, and I had to redo it again at another clinic. Most of the reviews here relate to similar stories about the services provided by this private clinic.

Should be able to rate less than one star. Were told to wait, proceeded to wait an hour only to be told the technician was leaving and didn't care that we have an an hour and a half drive to get there and another hour and a half to get home. Completely unacceptable service. Sad this is who the bone and joint place deals with and is our only option to get these exays done. Do not recommend.

Not so friendly receptionists. They tell you to sit down without checking your papers, after 30mins of waiting, and approached them again to find out that I need to go to their extension clinic because its for immigration purposes. And have told me words like “We’re busy, almost 2 hours waiting time already for each client”. You could have told it in a nice manner so client’s will understand. For that receptionist, if your tired then quit you job. Im not doing anything to be treated that way!

Been to this clinic a few times, no issues. Today was an issue. Writing on here, since they didn't give me a manager to contact other than, call the clinic next week. Went for an u/s on my breast. normally you change in the change room, and wear a gown, expose what's required, not today. Today I got the pleasure of changing in front of the u/s tech, both at the start and end, I asked oh, your staying? That's different. It was inappropriate, but I let it slide, a mistake. I really enjoyed how she let her arm rest on my abdomen as well, always nice to be a table, but at the end, when she told me to change, while she was still in the room, than to wait behind the door, while I was top half naked, so she could open the door and leave, I said no. You wanted to be in here, so you can wait until I am done. She asked again, I said, you told me to change in here, so you'll wait. Wait behind a door? When you could have left before I started changing, or how about, tell me to change in THE CHANGE ROOMS? Than I asked to speak to a manager, and a nice gal spoke with me, and gave me a card, which I assumed was the manager information, but nope, just the actual clinic. The receptionist was lovely. But, honestly? There is a lovely clinic in Beaumaris, and they are professional and don't need to watch you change. Just saying.