Valente Travel Inc

I DO NOT RECOMMEND AT ALL.The staff was too lazy and cheap to not print out a piece of paper for me and she wanted me to write my ticket on my own piece of paper…..and they charge you $100 fee yet they cheap out on a piece of paper….,,wow.THE OWNER IS SO PATHETIC AS HE COMES AFTER PEOPLE and FIGHTS THEM FOR LEAVING A NEGATIVE REVIEW. I feel sorry for you. Seek help!STAY AWAY FROM THESE GUYS!!

Ask for Jacqueline she's great responded to any questions we had very quickly so glad we had her for our trip to Jamaica would absolutely repeat without a doubt!!!!

Melanie did a great job helping us plan our trip to Italy....She was always available to address any of our concerns. She is very friendly knowledgable and professional.

Great help. Ask for Melanie. For all of your travel needs.

Great place to book your travel needs. Our travel agent Jacqueline was super awesome and helpful. She answered all of our questions, planned everything and explained it all down to the last detail. We’re excited about our Dominican Republic trip and we’ll definitely be back to see her again for our next vacation!

Great agency! I love our travel agent, Jackie at Valente Travel!!She just booked a 20 day Caribbean cruise on Princess Enchanted for November!!! Also with Jackie, booked a 7 day cruise this coming February 2023. My Mom and sister will be joining us for their first cruise ever. We also booked a Mediterranean cruise this spring on the Wonder of the Sea, followed by 7 day stay in Barcelona. Everything was perfect. They were there 24/7 for us!

Very cordial. Great service. We will be smooth sailing in February

Our experience with Valente has been absolutely terrible. We first requested contact over a month ago and were never contacted. We then followed up by phone a week later and reached someone who was supposed to call us back after they wrapped up with an in branch client - they didnt. Another week went by and we had to follow up again. We got to speak with someone this time who assured us they would work on our request first thing in the morning" and call us back. Again

Hi JulieBernie and I wanted to send you a heartfelt thank you for organizing a trip of a lifetime for us to Cook Islands, New Zealand and Fiji! From the cancelation of the original trip due to COVID, fighting for a refund for us during this time, and keeping us informed of the goings on with New Zealand opening up post COVID. You really went above and beyond to get this trip pulled together for us. We had such a wonderful time that created memories of a lifetime and strengthened our relationship as a couple too!The resort in Aitutaki Cook Islands was such and amazing start to our trip – we will have memories etched in our minds of the unbelievable turquoise blue ocean water our villa looked out on and the privacy and isolated feel of the private island. We moved on to start our journey through New Zealand, where highlights included the last minute visit you arranged from Auckland to Weheke island, which was such a great way to spend the first day of summer. Whitianga was super cool and scenic and thank you for getting us through the troubles with the glow worms tour – which was a very cool experience! You reassured us that we would not have trouble driving on the other side of the road when some of touring was required to be completed that way due to companies out of business from COVID, we actually did find it as easy to adjust to as you told us it would be and had no reason to be so nervous about it. The quaint area of Martinborough was so nice and we really enjoyed the personal service from the boutique hotel, where the bar tender even kept the bar open several hours late for us to enjoy ourselves. Glad we added the stop in Wellington – that was fun. In the South island we enjoyed the scenic isolated nature of the area – we asked for mountains and you sure delivered. A highlight was our treck through the Abel Tasman (even though I hurt my foot I still consider it a highlight!). The advice you provided in dealing with my injury on the trip saved the trip for us and we were able to get treatment and continue on only missing one tour! The George hotel in Christchurch made me feel like I was staying at the Ritz! Bernie was able to golf twice at some very amazing and scenic golf courses – and I was able to caddy for him. We went out with a big bang in Tokoriki Fiji! What an amazing resort that I give 10 stars. We felt like we were celebrities there – everyone knew our names from day one right down the landscapers! Truly a high end resort which we would recommend to anyone looking for some private isolated time at a luxury resort. So happy you arranged for us to be upgraded here to the private villa! It was so cool we didn’t even know we had neighbours it was that private and we had our own infinity pool and private beach area just for us. The pool was a life saver given that I couldn’t get into the ocean due to my foot injury. We couldn’t be any happier with the trip and have had a dream come true for us!As you know Valente Travel and you have been our agent for several years, but never for a trip this big! It is our pleasure to give Valente and 10 star rating and will continue recommend you and Valente to anyone we come in contact with and tell everyone about our amazing experience you arranged! Thank you for your highest level of personalized service with our travel needs.We can’t wait to book our next adventure with you! Oh wait – we just booked Greece with you – so I guess the one after that, and the one after that ….Thanks AgainYvette & Bernie

Great service. Melanie was amazing and able to help answer all my questions and book exactly what I was looking for very quickly. I would highly recommend this place