Running Room

I had excellent customer service! The staff were friendly, helpful and very knowledgeable. I appreciate the time they took to ensure I knew the options available and the differences in the brands so that I could make an informed choice! A great experience.

Ryan was super helpful. Set me up with a great pair of shoes to help with the discomfort from Planter Fasciatus.

Tony and the rest of the team are incredibly knowledgeable and helpful. With a treadmill in the store and the opportunity to try shoes on the spot, I felt 100% confident that I'd chosen the perfect runners without needing to test them at the gym. Lots of apparel to choose from as well and Tony helped me understand what would meet my personal needs as winter running is almost here. Highly recommend this store!

Looking to get back into exercising and needed a new pair of runners. Not the cheapest place but you get a lot more help finding a decent pair. Staff was really helpful and could feel the difference with the shoes picked out. Would definitely recommend to anyone looking to invest in fitness as a first 'step' :)

Excellent customer service.I went in on a recommendation, the staff were friendly.Leslie was wonderful and gave me a ton of options and advice in what would help me.30 day return policy as long as they're worn inside!

Service not as great as before. Last time the lady were amazing, she let me walk to see what type of shoe would fit best. Let me try on lots of shoes. Got a pair I'm crazy about even got a discount. Now its time for new ones and didn't even thought twice about going back there.This guy was not very helpful or friendly at all. Was like I was interrupting his day or whatever. Felt so uncomfortable trying shoes on. I just grabbed the same type of runners as I had before. I politely asked if there is any discount or so. Said straight no, sales are too low.If my toe wasn't almsot sticking out my old shoe I would've just left. Asked my husband to pay as I couldn't stand his attitude anymore.

Can’t say enough about the service. Thank you Tony for the incredible service. Highly recommend this place .

Leslie was so great with exceptional customer service. She listen and make sure to work with you. Running room is so lucky to have Leslie

I was given the best customer service I’ve ever received. I needed a pair of shoes as most of my shoes have never fit properly or don’t last long. I was helped by given knowledge of the reasons shoes aren’t comfortable for me, because of how I walk and the arch in my foot. Not only did they advise me multiple pairs of shoes, they also advised me of hiking trails and places to walk as I just moved to the city. Absolutely the best experience I’ve had shopping for shoes.

Great place and very knowledgeable staff! Tony was a great help in advising on the proper shoes to have for my needs. I have never had someone dedicate so much effort to making sure that my footwear accommodates my medical needs so well, and I'm very happy to say that the shoes are working out for me. Thank you again Tony!