The Redwoods

My wife and I have been at The Redwoods for a year now, and we are very happy to be living here. The residents and the staff have been very warm and welcoming. All of the management and staff have taken the time to get to know us and are very responsive to our needs. The activities provided are varied and interesting, which we attend and participate in often.The Redwoods has been the right decision for us and we highly recommend it for anyone looking to move to a retirement residence.

After one year at the Redwoods my Mom is very pleased with the attention to detail and services offered to her at The Redwoods. She is particularly happy about the staff and management demeaner which has made her feel comfortable and safe in her new environment. She and myself are pleased to be able to recommend The Redwoods.

After reviewing similar retirement homes with assisted living options, my family decided that the Redwoods would provide the best fit and care for my mother following her stroke. Even before my mother moved in, April and the other Redwoods staff were very helpful and knowledgeable about the home and what we could expect prior to my mother's stay.After mom moved in, the staff continued to follow-up and check-in on her well-being, ensuring she had everything she needed and participated in various social activities the Redwoods had to offer. I am extremely grateful and pleased at the level of professionalism, care, and thoughtfulness the Redwoods staff showed my mother and us while she lived there. It really made things easier for me as I coordinated everything from outside the country. My mind was at ease knowing my mother was in good hands. I would definitely recommend the Redwoods if you are looking for a safe, caring environment for your loved ones with well trained staff who know what they are doing and care deeply about what they do.

I have been a long time resident of Redwood Qualicum Park community for 58 years. When I decided it was time to give up living in my house it was natural choice to move to “The Redwoods” and to stay in my community. It has been a big adjustment but the wonderful management and staff have made me feel welcome and safe. All staff greet me and other residents by name and were helpful in getting me settled. My large apartment accommodates a lot of my furniture and momentos so I feel I am in familiar surroundings. I have gradually started attending more activities, entertainment and outings. There is always something to do if I choose to but my favourite thing is companionship with other residents and staff. Meals are mostly well prepared and healthy. I appreciate there is always a choice and the menu is posted a week ahead. I am enjoying attending the once a week summer BBQ on the patio. I have been here for 5 months now. My family and I would like to thank the staff at all levels for making me feel welcome. I would highly recommend “The Redwoods” to fellow seniors looking to make a move to retirement living.

My Mother recently came to The Redwoods for Respite care. The staff were wonderful, other residents friendly and kind and it was exactly what my Mom needed. It was such a positive experience we are looking at moving in permanently.

Looking for a place for my parents and when dad and I walked in here, it was all smiles and great vibes. There's a really warm, community feel to the residence. Every staff member we met was wonderful and April, who showed us around is an absolute gem.

We have lived at the Redwoods for a month now and are extremely pleased with our choice. We are absolutely amazed at the level of care and attention each person has afforded usWe have been made feel so welcomed and it feels like we have lived here much longer because of the fact that we have been made to feel so at home"Every manager has taken the time to come and introduce themselves to us and as well they hosted a welcome teaIf you want something done you ask and the response time is extremely shortI would not hesitate to recommend this place to anyoneThe staff is quite constant as you can tell by the number of years they have been hereA great staff

I used to deliver the mail seen first hand a very organized and happy place to live. I was very well treated by the staff

Recently, my good friend, Judy, visited me here in Ottawa, and I was fortunate enough to obtain a lovely guest suite for her use.The suite provided by The Redwoods was a two-bedroom / corner suite with full amenities. Judy was delighted by how well the suite was appointed, and commented how at home" she felt. On the top of her list was the comfort of the bed and pillows! She wished she could take them home!!!I will be entertaining more out-of-town friends in the Fall this year

My sister and her son travelled to Ottawa for one week and needed accommodation with support services. Her son has MS and is confined to a wheelchair. They fortunately accessed respite care at The Redwoods. The 2 bedroom apartment was very nice and spacious. The bathroom was not wheelchair accessible, however, the manager, April worked around this issue to accommodate his needs. My sister said that the PSW staff are awesome" and were very helpful to both herself and her son in caring for him. They made him feel comfortable and he really liked them .They enjoyed their stay and many thanks to The Redwoods staff for making their trip a success."