Carefirst Seniors & Community Services Association

My dad is living in the transitional care centre there. All staff are amazing. They are friendly, caring, responsible and very professional. The facility is on the small side, but clean and bright. There are semi private rooms and private rooms. Not cheap since its private but its a very good option for respite care.

Took my dad over 70 to get a 4th shot booster, a Chinese staff middle age woman insisted that my dad is 3 days early of the guideline of 140 days so he couldn't get the shot. Didn't ask if he had other condition or if immunocompromised, just giving us attitude saying he definitely couldn't get shots today. Our family have had all shots at over 5 different locations of vaccine clinics, this kind of attitude has never happened. Also on the Scarborough health network booking site, they never asks or stresses of the 5 months period, that's not a law, it's a guideline, turning away a senior over 70 because of 3 days in the middle of 6th wave is an obnoxious behavior

A little easy to get lost, a big centre with several floors. All handicap friendly, but wait times can be a bit long. Everyone was very helpful

I go here now for my eye care. The doctor who works in this location is very good. I'll be getting a new prescription soon. She does tend to talk really fast. Only because she is passionate about her work. There are other services there too. Check them out.

I've been with Carefirst since 2018 and back then all the front line staff were so nice and helpful. However, I have came across some very unpleasant experience recently. I noticed the front line staff are not professional and very rude when answer the phone. I understand its very busy at the front desk, but if you have no patient to deal with the seniors then this kind of job is not for you. Very bad attitude.I was so frustrated with the incident that I came across.I just want to ask one more question, and the line was hang up without any notification.Totally unacceptable with this kind of service.Doctor is really good but the front line staff. (FRUSTRATED)

My husband comes to this clinic to see Dr Grace Leung, geriatrician. Dr Leung is efficient, knowledgeable and care for her patient. Staff are nice also.

New building so everything is new and clean.Definitely love coming here after switching all my sisters to this clinic.Nice staff and they offer a lot of activities you can enroll seniors in. My grandma loves coming here. She has like an addiction to seeing doctors for their opinions....I think they are still accepting new patients to sign up so definitely do so!

Such a beautiful, clean, modern facility. Staff are professional, helpful and friendly. We are so lucky to have CareFirst in our neighborhood. A class facility.

I highly recommend this medical office for senior care and in particular working with seniors who speak Cantonese, as my grandmother does. I believe they also have people who speak Mandarin but I can't vouch for this as I do not speak it. It was obvious they work with seniors in the patience, care and practical knowledge in how to work with a person with typically less mobility, stability, hearing issues, etc. They also could speak with my grandmother in her native language and with cultural sensitivity which put her (and myself) at ease. I could tell the difference between other appointments she's been to and this one. Plus, as a not-so-fluent Cantonese speaker, it also put me at ease as her caretaker because her doctor was able to speak to me in English as well.They offered her a wheelchair at the entrance after her COVID check-in. Entrance, elevator, waiting room were not busy at all. There is a bathroom close to waiting room that is also wheelchair accessible.There was a COVID vaccine clinic operating the day of our visit so we could have had our vaccines done on the same day if we wished.Can't say enough good things about our recent experience. Thank you for treating my grandmother with so much care and respect.

Stayed there for 5 days and was well looked after. The staff is very friendly and helpful. Because I am not Chinese, I chose the western menu for meals which were adequate but nothing like what I normally eat. Tea and coffee were lukewarm but as I was staying in a facility that probably doesnt have many western clients I cant complain. All in all, I had a good experience and would definitely recommend them to anyone.