Homewood Health, Toronto

I saw Misha and she was extremely welcoming and understanding of my story. I thought psychiatrists were a waste of time but somehow she knew exactly what my problems were.

The counselor jumped to criticizing me 3 times in my own personal life experience, and then twice more in our experience talking together. How she thinks that criticizing callers based on her 'personal opinion' and assumptions is an appropriate or adequate form of counseling makes me question where she got her training from. Absolute lack of accountability and professionalism.She preferred to hear herself talk as she persistently cut me off - to the point where I had to repeat myself several times as she hadn't been listening. This happened multiple times throughout our conversation. You know it's bad when the counselor themselves admits that her callers don't usually like when she goes on her 'spiels', and that she should maybe just listen". Unfortunately

Beware if connected to Homewood Heath of Guelph which is a scam

Awesome services....professional ....polite...helpful

ABSOLUTE HORRIBLE EXPERIENCE! I don’t usually write reviews or share personal matters. However, I felt the need to write this so no other person in need experiences what I am feeling right now.Alla Yasnogorodska, whom I was paired with today for counseling, is not only unprofessional but severely rude and highly unwelcoming. She 100% should not be allowed anywhere near any person who needs mental support. My appointment was at 5 pm. I understand people rush at this time but this was a whole different scene. She came in late at 5:10 and I walked out in tears at 5:20 feeling utterly shaken.The instant I walked in, I was given remarks clearly telling me I’m wasting her time and why did I not just book a virtual or phone meeting instead of in person. She further went into detail about how I could’ve booked somewhere else and I should go to a psychiatrist through my family physician. I mentioned that my husband found this place through his workplace as we still did not have a physician to get a referral for a psychiatrist. This was the only place I had urgent access to as we applied for a family physician but we are still waiting to get matched with one. Alla then asked me to go to the college of physicians to find a family physician also saying “ask your husband as he’s the one who’s resourceful and knowledgeable” in a highly condescending manner. She never asked me anything about myself or my situation. Even the person who booked the appointment was more concerned about my health and wanted to know how she can help. All Alla did was judged on her own and made nasty remarks with a terrible attitude.Not even once she tried to look into what is going on with me and why I needed help, asking how I am or anything. Instead, after I personally stated that I’ve been diagnosed before and had medical attention, she right away dismissed me and said I’m in the wrong place, that she was just a social worker, and cannot do anything. Where was the counseling that I went for? Why is this place operating as a support provider stating they are here to help people in need through counseling? Sure, she can’t diagnose me but she could have talked to me about mental health issues and what I’m struggling with. (What this whole session was meant for). When she said, “do you want to go on, I’m taking notes, at least some notes,” I asked her if she wanted me to just leave, and that I felt unwelcome. She said, “that’s up to you and that’s just your interpretation” in a disgusted tone. I then said thank you and left as this was turning into a nightmare.In my understanding, when someone has mental health issues and is suicidal, even the most heartless person would treat them with a little more compassion. I have never in my life been treated this disgustingly. I’m not sure with such attitude mentioned here among all her other ridiculously rude comments and behavior, she’s able to help anyone. In fact, will cause more trauma to anyone who’s already disturbed and seeking help. If I was in a little bit of a worse mindset, I would’ve broken down. Thankfully my family was waiting for me downstairs to finish the session and was able to console me.I sincerely hope no one especially anyone with mental health struggles is ever treated this way again. If you are in need and looking for help, please look someplace else or at least steer clear of this person. This so-called mental health support place is supposed to help you, not put you in a worse mental condition.

Homewood is a scam. Haven't used in years but they talked to my employer and said I'm a moderate to severe user nothing but a money grab

I currently see Misha, she is amazing. I have spent years trying to find someone that I connect with and she is by far the best! Very professional, timely and makes me feel comfortable! Thank you Homewood Health, Toronto.